Checking an installer

Checking a solar installer in Wigan: what to look up and where

Every check here takes a few minutes and uses a public register or a council page. Make them for each firm that quotes, before you pay a deposit or sign anything, and keep a note of what you found.

Figures checked 4 November 2026. Written and published independently by SEO-DONS LTD, not by an installer.

The five checks, at a glance

Solar is a busy trade in the borough: government figures count 6,529 solar PV installations of every size in Wigan at the end of 2025, against 3,701 ten years earlier (DESNZ). Plenty of firms quote for that work. The checks below are the ones the schemes themselves ask buyers to make, so an installer worth hiring will not mind you making them.

  1. MCS certification

    Check with: MCS

    MCS asks you to check that the installer is MCS certified and uses MCS certified products. Search the firm by name, not by the logo on its van.

  2. A consumer code

    Check with: RECC or HIES

    RECC members work to rules on contracts, deposits, warranties and complaints, and must calculate performance estimates by set rules. HIES runs a similar code.

  3. A written estimate

    Check with: Your quote

    Ask for the expected yearly output in writing, then set it against the PVGIS figure for your roof direction in the quote checker on this site.

  4. Three quotes

    Check with: MCS

    MCS suggests aiming for at least three quotes and checking that each price covers everything, commissioning included.

  5. No pressure at the door

    Check with: Wigan Trading Standards

    Wigan Council's Trading Standards team asks residents to report unwanted callers, and its page links a list of traders it describes as reputable.

MCS: search the name on the quote

MCS certifies small-scale renewable installers and the products they fit. Its own advice is that it is important to check that your installer is MCS certified and uses MCS certified products (MCS). Do it on the MCS installer search, using the exact company name on the quote. Trading names and limited companies can differ, and a logo on a van or a website proves nothing on its own.

MCS certification matters later too. An export tariff needs the MCS certificate the installer registers for your system, and a buyer's solicitor will ask for it when you sell. If a firm says it will "use someone else's" certification, ask exactly whose, and check that firm instead.

Consumer codes: RECC or HIES

A consumer code sets rules for how a firm sells to households. RECC says its membership includes requirements around contracts, deposits, warranties and complaints, that members follow strict rules for calculating performance estimates, and that members give customers access to Green Homes Dispute Resolution, an independent service at no cost to the customer (RECC). HIES runs a similar code.

Ask each firm which code it belongs to and check it on that code's website. Then use the code's rules as your checklist: how much deposit, how it is protected, what the warranty covers and how complaints are handled. RECC's own tip is to get the performance estimate in writing.

Where to make each check, and what to look for
CheckWhereWhat to look for
CertificationMCS installer searchThe exact company name on the quote, certified for solar PV
Consumer codeRECC or HIESCurrent membership; the code's deposit and complaints rules
The companyCompanies HouseActive, with the name, number and address on the quote
The estimateThe quote, and this site's checkerA written yearly figure in kWh, and how it was worked out
The priceThe quote checkerPrice per kW against the North West mean; what explains any gap
The approachWigan Trading StandardsNo pressure, no same-day deadline, no grant promised at the door

The company itself

Look the firm up on Companies House and check that the company name, number and registered address match the quote and the contract. An active company with filed accounts is what you would expect; a very recent company, or one with a string of earlier companies at the same address, is worth a question. TrustMark also keeps a register of tradespeople, which you can search by name.

Then compare quotes like for like. MCS suggests aiming for at least three quotes and checking that each price covers everything, commissioning included (MCS). Put each through the quote checker and see the costs page for what moves a price.

Wigan Trading Standards

Wigan Council's Trading Standards page asks residents to report unwanted callers and explains how to deal with them, and its Neighbourhood Champions help protect streets from doorstep crime (Wigan Council). The same page links the Good Trader Scheme, which the council describes as a list of reliable, reputable traders; the council's page does not say who runs it, so treat it as one more place to look rather than a substitute for the checks above.

Pressure is the clearest warning sign: a discount that ends today, a "government grant" that needs a signature now, or a survey that turns into a contract. Most contracts made at home or online can be cancelled within 14 days (Consumer Contracts Regulations 2013). More on doorstep sellers

After the job

MCS says that from May 2026 its Customer Insights team may contact customers to verify their MCS certificate and check that the installation was delivered to their satisfaction (MCS). Keep the certificate, the warranties and the network notification together, and if something goes wrong, raise it with the installer in writing first and then through the consumer code. When an installation goes wrong

Checking questions

Is MCS certification the same as being a good installer?

No. It shows the firm and its products meet the scheme's standards, and an export tariff needs an MCS certificate, but it says nothing about price or how a particular job will go. Treat it as the first check, not the only one.

The installer's van says MCS. Is that enough?

Search the firm on the MCS installer search under the exact name on your quote. A logo can be copied; the register shows who is actually certified.

What is the difference between RECC and HIES?

Both are consumer codes for renewable installers. RECC says its members follow rules on contracts, deposits, warranties and complaints, use set rules for performance estimates and give access to Green Homes Dispute Resolution. HIES runs a similar code; check the firm on whichever one it names.

Does Wigan Council recommend solar installers?

No. Its Trading Standards page links to the Good Trader Scheme, which it describes as a list of reliable, reputable traders, and asks residents to report unwanted callers. It does not name solar installers.

Where the facts come from

Further reading

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